1. All claims must be filed in writing and received by Childs Express claims department within sixty (60) days of the date of delivery.

2. Do not discard or repair any items without prior authorization from this office, as we reserve the right to inspect all claims items and hire repair personal.

3. If you are claiming any damaged items which were packed, please indicate whether or not the carton was damaged. Please also save the packing material and carton for our inspection.

4. Describe the nature and location on the article.

5. Provide the manufacturer's name, the model, and the serial number of any appliances or electronics equipment claimed as missing or damaged.

6. Supporting documentation such as original purchase receipts and photos should be submitted with your claim.

7. Make certain that all items you wish to claim are included on your claim form and that the claim does constitute your complete and entire claim. Further additions to this claim once filed will not be accepted.

8. Claim form must be signed either physically or digitally.